Delivering accurate, strategic visibility into labor expenses
The Situation
A company with more than 300 employees across several states wanted to keep labor costs in check. Time entries were being approved without much oversight or weren’t approved at all. The reports leadership received didn’t always match what they were seeing on the ground. They knew something wasn’t adding up, they just didn’t know where to start.
The Approach
The founder approached the situation with steady expertise and an open mind. She brought the kind of experience that helps teams feel supported, not replaced, and offered solutions that worked with the company’s culture. The company found the process useful and implemented important changes. Here’s what was implemented:
- Gave managers the ability – and responsibility – to approve hours for their own teams
- Created a customized checklist to catch common errors before payroll was processed
- Built easy-to-read reports for leadership that showed exactly where time and money were going
- Did a deep dive into the current system to uncover what was really happening behind the scenes
What Was Found
Turns out, some overtime reporting was skewed, kicking in before it should have. People were rounding their hours by hand, which added up fast. There were time entries being changed after the fact without approval, and no way to tell which projects were being billed. All of these little issues were quietly driving up labor costs.
The Results
- Payroll accuracy improved right away
- Leadership finally had a report they could trust
- Managers and employees felt more in control and accountable
- The company gained a clearer picture of how their labor dollars were being spent
The Takeaway
Big results don’t always come from big changes. Sometimes it’s about adjusting what is already in place and supporting people in their modernization effort. That’s how effective solutions that last are delivered—and the kind of support that leadership depends on when the stakes are high.